Delay Repay Claim Form

Accessibility Tools

My Delay Repay Account

Appeal or Check a Delay Repay Claim

Please enter your delay repay claim reference and security data using the form below, if you wish to submit a new claim, please click here to go to the claim submission page.

Claim reference number

Email Address

Please complete the Recaptcha in order to proceed

View your Claim to:

Update your ticket image
Change your compensation method
Check the status of your claim
Appeal a rejected claim
Appeal the compensation awarded on your claim

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2025 Tracsis Travel Compensation Services Ltd | Version- 1.2.c i-08921721a1526b6ef

Journeys for Thursday 27th November 2025
Due to the timetable being unavaliable, trains for 27th November are not currently showing for selection.

If you need to submit a claim for a journey on 27th November, please wait until the following day to submit your claim while this issue is resolved.